FAQ's
Here you will find straightforward replies to the questions shoppers ask us most about our products, orders, and policies. Everything below covers what buyers usually want to know both ahead of and following a purchase. Take a quick look through these answers first, since most concerns get sorted out here without contacting our support team.
frequently asked questions
Questions & Answers
What makes these different from regular insoles?
Ordinary insoles tend to collapse quickly when carrying a heavy workload. WorkFit™ insoles keep their shape and support inside steel-cap and work boots, which means your feet feel good well past midday.
Will they fit my work boots, and what size should I choose?
Yes. WorkFit™ insoles come Work Boot Ready, made to suit steel-cap boots, safety boots, and taller work footwear. A shoe size chart sits right over the offer picker to guide your choice. Should your boots run a little different, or you land between sizes, pick the bigger size and trim it down until it sits well.
Are they worth the price?
When your feet, knees, and lower back take a beating on every shift, bargain insoles often end up costing double. WorkFit™ insoles are made to support you through an entire shift, rather than squashing down and needing a swap.
What if I try them and they’re not right for me?
Our 30-day Feel The Relief Guarantee has you protected. Wear them in your usual work boots, and if they don’t suit you, returning them is simple and free of fuss.
Is SoleBrace legit?
Yes. SoleBrace is a brand from Australia made for people who stand through their whole workday. Thousands of customers have been helped by us, and each order comes with genuine support plus a 30-day guarantee. Feel free to browse our Trustpilot reviews here as well.
How long does shipping take?
Expect delivery in roughly 6 to 9 business days. Before dispatch, every order needs 2 to 3 business days for processing, and remote areas may see longer transit. Our shipping policy has the full details.
Why should I trust these over the other insoles I’ve already tried?
They are not made like the generic insoles sold at pharmacies or sports shops. WorkFit™ insoles are engineered for tradies, hard impact against the ground, and the demands of wearing boots through long shifts.
Still need help with something? Email us anytime at contact@solebracefootwear.com
Our usual reply time for emails is one business day.
We are available Monday to Saturday, from 9:00 AM until 6:00 PM AEST